FAQS
Laser Hair Removal
WHAT LASERS DO YOU USE AND HOW LONG DOES TREATMENT TAKE?
We use industry leading Candela gentle lase Pro medical grade lasers. A laser hair removal treatment can take anywhere from 5-60 minutes depending on the size of the area being treated. Any way you look at it, you can be in and out on your lunch break for a medical-grade, virtually pain-free treatment with lasting results.
HOW LONG SHOULD I WAIT BETWEEN LASER TREATMENTS?
We advise 4-6 weeks in between your laser treatments, this depends on the area you are treating and your hair cycle. We will monitor your results as your treatments go along and stretch our treatment when needed.
HOW MANY TREATMENTS DO I NEED?
This will vary from person to person, however we would recommend between 6 -10 treatments for the best results. Our experienced therapists will develop an individual treatment plan catered to your needs.
HOW SHOULD I PREPARE?
  • Avoid lengthy direct sun/UV exposure up to 4 weeks prior to your treatment
  • Remove any fake or spray tan on the area before the treatment
  • Shave the area between 12-24 hours before your treatment and ensure the area is clean
  • Do not wax or tweeze up to 6 weeks prior to your treatment
  • Avoid chemical peels or laser resurfacing up to 2 weeks prior to your treatment
  • Exfoliate to remove any dead skin build up
  • Avoid excessive sun/UV exposure on area being treated up to four weeks prior to treatment, this includes sunbed or tan injections)
  • Avoid using topical creams/moisturisers and perfumes on the area being treated before appointment
  • Keep us updated on any medical conditions throughout your treatment
WHAT SHOULD I DO AFTER MY TREATMENT?
  • Use our Calming Aloe Gel to remove any excess heat from the skin. A cold pack/towel after treatment will also work wonders to remove any excess heat from the skin
  • Lightly exfoliate the treated area five days after treatment and consistently in between treatments to assist in removing the dead hair follicle and keep your skin extra smooth
  • Avoid anything that induces heat such as tight clothing, exercise, UV exposure, overly hot showers, saunas and steam rooms, within 48 hours after treatment
  • Avoid sun exposure for 4 weeks & always apply sunscreen to the treated area
  • Avoid chemical heavy creams and deodorants to the treated areas within 24 hours of treatment
CAN I STILL GET LASER HAIR REMOVAL IF I AM PREGNANT/BREASTFEEDING?

There are no conclusive studies on laser being safe or unsafe for pregnant or breastfeeding women. If you have any concerns about proceeding with Laser Hair Removal please consult your doctor.

I HAVE BLONDE HAIR, CAN I STILL GET LASER HAIR REMOVAL?

Unfortunately, blonde, grey/white and some types of red hair do not respond to treatment. Laser hair removal cannot treat these colours as they do not produce any pigment. Therefore, the laser will not be able to attract hairs of this colour and will essentially miss them.

WHAT LASER HAIR REMOVAL MACHINES DO YOU USE?

We use the medical grade Candela GentleLase Pro which are the most advanced technology to achieve the most advanced results. Our advanced cooling machines used in all laser treatments cools your skin before, during and post treatment to minimise any discomfort.

CAN I HAVE LASER HAIR REMOVAL OVER THE TOP OF TATTOOS?

No, unfortunately we cannot put our laser technology over the top of tattoos.

Fractional Micro Skin Needling RF
WHAT IS FRACTIONAL MICRO SKIN NEEDLING RF?

This treatment is a novel approach to deliver fractional radio frequency (RF) energy to all layers of the skin with minimal damage to the skin’s surface. The multi-layered treatment is tailored to each individual and their skin type while addressing their unique skin concerns during each customized treatment. This treatment delivers energy to levels of the dermis to reorganize and restore collagen and tighten your skin.

WHAT SKIN CONDITIONS DOES IT TREAT?

The treatment is ideal for improving aging skin, photodamage, fine lines and wrinkles on the face and neck, scars, acne scars, skin quality and striae. The treatment is safe, effective and suitable for all skin types and patients seeking skin revitalization.

HOW DOES IT WORK?

Uses mirco needle’s to deliver radio frequency energy into varying levels of the skin including deeper layers where treatment is most beneficial. The needles deliver RF energy below the surface where it’s needed most to help revitalize and regenerate the tissue. This unique delivery of energy allows us to achieve optimal results with little to no downtime on all skin types.

WHAT IS THE PROCEDURE LIKE?

Depending on the area(s) being treated, It can be performed in a quick 30-60 minute treatment session. During the treatment, you will feel slight heating and some pressure on the treatment area. For most patients, the treatment is tolerable but your physician will work with you to maximize your comfort level.  Prior to the procedure, Our trained technicians will apply a numbing cream to the treatment area to increase comfort during the treatment.

HOW MANY TREATMENTS ARE NEEDED TO SEE RESULTS?

Patients typically need 3-4 treatments spaced 4-6 weeks apart, to achieve optimal results (of course, depending on their customized treatment plan). Most patients report seeing improvements after the second treatment; however, results are optimized 3 months after the last treatment.

WHAT CAN I EXPECT AFTER MY PROCEDURE?

After the treatment, an ointment will be applied to the skin and you will be asked to refrain from wearing makeup for several hours. Any minor redness or swelling resulting from the treatment should subside in 12-24 hours. After the treatment, you can expect to return to normal activities.

Dermaceutic Peel Treatments
WHAT IS A PEEL?

A peel is an acceleration of the skin’s natural exfoliation. It is a non-invasive and progressive technique. Dermaceutic has been working with dermatologists for several decades and has substantial experience in this field.

WHAT ACTIVE INGREDIENTS ARE USED?

In superficial peels, AHA and BHA (alpha hydroxy acid and beta hydroxy acid) are used, particularly glycolic acid, the smallest fruit acid molecule. In medium peels, the most widely used agent is TCA (Trichloroacetic acid).

WHAT ARE THE BENEFITS OF A PEEL?

A peel works with your face’s morphology to give natural results that can be seen after the first session. It is an entirely natural and efficient process, administered by a professional. The peel’s discreet effect on your skin will cause your friends to comment on how radiant you look, without them knowing why.

DO I HAVE TO PREPARE FOR MY FIRST PEEL?

It is highly recommended that patients use the homecare regimen prescribed by their doctor to prepare the skin and get the most out of the treatment. You must start the skin care program at least 2 weeks before the first peel.

WHAT HAPPENS DURING A SESSION?

A session lasts between 15 and 30 minutes and takes place as follows: cleaning, application of the peel, and neutralization. Some peels are performed as a series of 4 sessions, which take place over the course of several weeks.

WHAT DOES A PROFESSIONAL PEEL FEEL LIKE?

When the peeling agent is applied, you will feel some tingling and a warm sensation.

WHAT ARE THE EFFECTS?

Depending on the intensity of the peel, you may observe a sensation similar to mild sunburn, slight flaking, or desquamation for about 3 days following the treatment.

Genesis Rejuvenation
HOW DOES GENESIS REJUVENATION WORK?

Genesis Rejuvenation is a non-laser therapy that involves shining highly concentrated and intense beams of light intermittently on the surface of the skin. 

IS GENESIS REJUVENATION TREATMENT PAINFUL?

Most clients liken Genesis to the gentle snap of an elastic band against the skin. Others experience it as a very short pinprick. While no anesthetic is required, we do cool the skin, which helps to minimize any discomfort.

WHAT ARE THE BENEFITS OF GENESIS TREATMENT?

Treatments require no anesthetic and they involve little or no downtime. As few as one or two treatments can reduce spots, smooth uneven pigmentation, help repair broken facial capillaries and veins, and reduce the redness associated with rosacea. Additional treatments will continue to improve tone, texture, and stimulate the dermis to produce more collagen.

WHAT ARE THE POSSIBLE SIDE EFFECTS OF GENESIS TREATMENT?

You may experience small raised bumps and redness in the treatment area shortly after your treatment. This will subside in a few days and is no cause for alarm.

HOW LONG IS A TYPICAL TREATMENT?

A typical treatment can last anywhere from 30 to 45 minutes. Because there is little or no downtime, you can have a Genesis treatment during your lunch break.

HOW MANY TREATMENTS WILL I NEED?

The ideal number of treatments will depend upon your skin and the issues you wish to address. We usually book a series of five treatments for you to achieve optimum results.

PRE AND POST-TREATMENT INSTRUCTIONS

Pre-Treatment Care:

Please:

  • Avoid natural and artificial tanning—including self-tanner and spray tans—for a minimum of four weeks.
  • Discontinue the use of Retin-A, Retinol, glycolics, bleaching creams, and exfoliants on treatment area one week prior.
  • Shave any hair present in the treatment area. Men should shave twice to ensure the hair is as short as possible.
  • Gently cleanse the area, removing all makeup and lotions.
  • Do not apply any products except for a topical anesthetic if you are using one.
  • For treatment of pigmented lesions, consult your physician if there is a family history of skin cancer or other genetic diseases.

 Post-Treatment Care:

Please:

  • Avoid activities that induce excessive sweating—hot tubs, saunas, hot showers, whirlpools, and vigorous workouts—for one to two days.
  • Do not pick or scratch any darkened, pigmented areas that begin to flake.
  • Avoid natural and artificial tanning—including self-tanner and spray tans—for a minimum of four weeks.
  • Apply a minimum SPF 45 (UVA/UVB) sunblock every two hours during sun exposure up to eight weeks.
  • Use gentle cleansers & Do not rub skin vigorously. Moisturiser may be applied.
Microdermabrasion
WHAT SKIN CONDITIONS AND COMPLAINTS CAN MICRODERMABRASION TREAT?

Microdermabrasion provides excellent results for the following conditions:

  • Fine lines
  • Wrinkles
  • Sun-damaged skin
  • Acne and acne scars
  • Scar reduction
  • Excess oil production
  • Blackheads and whiteheads
  • Enlarged and open pores
  • Superficial age spots
  • Dull, stressed and congested skin
  • Skin pigmentation
  • Stretch-marks
WHAT HAPPENS IN A TYPICAL TREATMENT?

During treatment a fine jet of aluminium oxide crystals are sprayed on the skin and simultaneously vacuumed away with the microdermabrasion device. This has the effect of gently smoothing the skin surface and removing the outer layer of dead skin cells. With repeated treatments this results in a permanent reduction of skin surface irregularities.

FOR OPTIMUM SKIN RESULTS, HOW MANY TREATMENTS ARE RECOMMENDED?

You will get visible improvements with 6 microdermabrasion skin treatments. That is one treatment per week for six weeks in a course of treatments. Naturally, maintenance is a great idea with one treatment per month once one has achieved the desired skin result.

IS A MICRODERMABRASION TREATMENT MORE EFFECTIVE FOR THE SKIN THAN NORMAL FACIAL TREATMENTS?

Yes, the action of the microdermabrasion promotes skin rejuvenation producing new collagen. It does this by providing a superior exfoliation and aids lymphatic processes deep within the skin. This is much more powerful than a stand alone cosmetic product application. The microdermabrasion treatment is strong enough to ensure excellent results on its own, but gentle enough to be used in conjunction with other treatments.

IS THERE ANY DOWN TIME?

No. Microdermabrasion is not a harsh or deep treatment requiring days to heal. Some redness may occur and this will vary between customers, however most redness will subside within 24 hours. Make-up can be applied immediately following the procedure which enables customers to have the treatment done during a lunch break and then return to work.

ARE THERE ANY SPECIAL SKIN CARE REQUIREMENTS FOR FOLLOWING A MICRODERMABRASION PROCEDURE?

By removing the uppermost layer of skin, microdermabrasion encourages new skin cell generation. Procedures can make the skin much more porous and sensitive to sunlight. We strongly recommends that following a microdermabrasion treatment, you diligently apply sunscreen. One of our training therapist will advise what other skin care products you should be using.

ARE THERE ANY PRECAUTIONS TO TAKE WHILST UNDERGOING A MICRODERMABRASION TREATMENT?

It is recommended that invasive procedures are avoided directly before or after a microdermabrasion treatment. Waxing should not be undertaken 2 days prior to a treatment or for at least 7 days following a treatment.

Oxygen Facial
WHAT MAKES THE INTRACEUTICALS® OXYGEN FACIAL DIFFERENT FROM OTHER OXYGEN FACIALS?

Unlike other oxygen facials, which atomize or spray oxygen on the skin, the Intraceuticals® Topical Hyperbaric Oxygen System uses therapeutic oxygen under hyperbaric pressure to infuse a special serum of modified hyaluronic acid, essential vitamins, botanicals, antioxidants and amino peptides to the skin. Re-hydrated, plumped up skin in less than an hour will set this treatment apart from any other facial treatments!

WHAT ARE THE BENEFITS OF THE INTRACEUTICALS® OXYGEN FACIAL?
  • Instant visible results
  • Deeply hydrates – provides volume and definition
  • Firms, lifts and improves overall texture and tone
  • Helps stimulates collagen and elastin activity
  • Dramatically reduces the appearance of fine lines and wrinkles
  • Comforts dry, sensitive or stressed skin
  • Provides an immediate increase in skin radiance and glow
WHAT SKIN CONDITIONS CAN BENEFIT FROM THE INTRACEUTICALS® OXYGEN FACIAL?

Intraceuticals® Infusions are formulated to target dry, dehydrated and prematurely aging skin, sensitive skin, sensitized skin, sun damage, brown spots, fine lines, wrinkles, uneven skin texture, post-inflammatory pigmentation and problem-prone skin conditions.

ARE THERE DIFFERENT TYPES OF OXYGEN FACIALS?

Intraceuticals® offers 3 Facial Infusion options for your skin concerns. Choose between the following Intraceuticals® Facial Infusion Treatments:

  • Rejuvenate Infusion – Hydrate, Lift, Tighten and soften the visible signs of:
    • Premature aging
    • Fine lines and wrinkles
    • Sagging and loss of contour
  • Opulence Infusion – Brighten, Balance, Smooth and improve the appearance of:
    • Uneven pigmentation
    • Dull skin tone
    • Age spots
  • Clarity Infusion – Clear, Refine, Calm and improve the appearance of:
    • Blemish prone, oily or combination skin
    • Daily build up of keratinisation
    • Enlarged or congested pores

The Atoxolene Infusion is also available as a spot treatment infusion. This treatment smooths, holds, prevents and is ideal to soften the visible signs of:

  • Expression lines and lip lines
  • Fine lines and wrinkles
  • Prematurely aging skin
HOW OFTEN SHOULD I GET AN OXYGEN FACIAL?

For best results, our expert aestheticians recommend getting one treatment every 1-2 weeks for 6 sessions, followed by one every 4-6 weeks for maintenance. The Oxygen Facial is also an ideal treatment 1-3 days before a big event because it hydrates and primes the skin for even makeup application.

THANK YOU
For all the love & support.
What our client are saying
Over 90% of new clients return to experience further five star treatments.
I’ve been a client for over a year and have had a variety of services like facials, eyebrow lamination, laser hair removal and every service is 10/10!! Maria and Lois are absolutely beautiful people and provide an amazing service. Highly recommend!
Katrina Keshishian
Love going to @Chic skin and laser clinic Penrith. Have a pedicure with paraffin every three weeks my favourite thing. My feet like a million dollars and while I’m there I’m spoiled rotten. Staff very caring and accommodating. Thanks ladies see you in three weeks.
Kim Scott
I’ve had laser hair removal multiple times at Chic in a series of areas and they are by far the most thorough, clean and professional team I have seen. I have sensitive skin and have had amazing results with minimal hair regrowth! I’ve also had multiple of their facials and laser on my face, and truly have felt pampered with a full spa experience, thorough conversations of my skin concerns and explanations of steps I can take to mend them. I had full acne across my forehead and cheeks and saw a significant reduction from their facials and face laser! I now dye and tweeze my eyebrows at Chic, and have been told my eyebrows have never looked better. The energy is always warm and welcoming, I cannot speak highly enough about their services and each member of their team. You will not be disappointed!
Raquel Houlihan
My skin has never looked better, Thank you Maria @Chic Skin and Laser Clinic. My skin looks and feels amazing after my treatment. I have super sensitive skin and am often petrified of getting a facial, as a matter of fact prior to yesterday I haven’t had one in over a year! Your tremendous knowledge and the abundance of professional products your clinic offered reassured me I was in good hands. The final results when I looked in the mirror spoke for themselves. My skin looked absolutely radiant and healthy again! Thanks to you. I normally won’t walk out of the house without foundation but after your beautiful facial I felt super confident to not need any makeup at all.
Josephine Houlihan
I had a facial at Chic Skin and Laser Clinic and it was truly rejuvenating. They walked me through the skin issues I was experiencing and were very thorough. It was a relaxing experience that left my skin in much better shape than when I walked in. I plan on doing it again.
Zachary Schott
Absolutely first class professional service! Maria has been taking care of my skin for many years and I wouldn’t go anywhere else. Five Stars 🌟
Gaye DeCelis
I have been going to Chic Skin and Laser Clinic for many years now and continue to return as I absolutely love the dedication and professionalism from Maria and Lois. Maria has been focusing on my lines especially around my eyes with various treatments, my latest being the fractional. The results are amazing and I have really noticed an obvious improvement in the health of my skin and the fine lines which Maria has been focusing on. Thanks to their team I can enjoy youthful skin again.
Rachel Bolton
This place has done absolute wonders for my skin and confidence! I’ve been going here for 12 months and Maria has been brilliant. The staff are incredibly warm and friendly — and this can sometimes make all the difference. I only regret not going sooner!
Cameron Dowd
I have been going to Chic for the last 15 years since I was young! Maria is the most amazing, knowledgeable, friendly, kind, experienced skin expert there is. She has taken my skin on a journey from the worst acne ever when I was young, to my skins needs now in my 30's. She does not upsell things you do not need and recommend the perfect treatments every time and it's so rare to find a place these days that is so honest and trustworthy for beauty needs. I now live over an hour away and continue to travel every 4-6 weeks for the 5 star service that still continues every single visit. I could not recommend Chic Penrith enough ❤️
Kirsten bradbury
Amazing!! Extremely knowledgeable and welcoming staff providing high quality skin advice and services. Highly recommend Chic! Cannot wait for my next treatment.
Fernande Sadek
Fantastic experience during my visit. Maria & D were super friendly and knowledgeable. I got a facial and came out glowing!
Joseph Houlihan
I've been a client with Chic Skin for almost 20 years now. They provide a wonderful service. Maria and her team are absolutely amazing! They are all always friendly, warm and professional. I could not fault any type of service I've received.
Shirley Khurram
I thought the laser treatment I had for broken capillaries and a Rudy completion was almost immediate and later in the day I had a great tone. Thanks to the girls at Chic for your professional care and caring. Book me in again.
Garry Parkinson
I've been going to this clinic for hair removal for almost two years now and they've only ever been super kind, accommodating and accepting. Their electrolysis technician is quick and professional and I'm very thankful for her work on my face.
Holly Talmage
Have been going here for a few years and have found the services offered to be of high quality. The staff are very caring , polite and professional in what they do. Will go out of their way to please you.
Shirley Brouwer
love coming to chic. best service and amazing results every time
Krystal Sherry
'The CHIC Chics' Today (16/11/23) the 3 ladies, Dee, Louis and Maria, provided terrific service and assistance to my 95yo mum Ellen. Thanks so much.
Philip Dempsey
Chic salon is beautiful, clean and very inviting. Maria and her staff do an amazing job and you can tell they love their work, are devoted and believe in their products and techniques. I had a micro-needling session and was very impressed with the results. I highly recommend Chic salon for all beauty treatments as their service, quality and experience are second to none and the results are excellent.
Sharyn Roddy
Stunning experience today as a new client . Wonderful phone manner . Arrived to appointment introduced to therapist . Analise did a full consultation and then my brows . What a wizard . So happy will definitely return.
Nathan Gray
Love chic they always do good Job great stuff
veunsplantgirl
The friendly staff at chic were absolutely amazing, I couldn’t ask for better service. I would definitely recommend this salon.
Alexander Tasovac
Wonderful place. I’ve been visiting Chic for many, many years. The staff are very experienced and knowledgeable- Maria is fantastic.
Rachael Vicary
Lady I had last night for my Laser was just so good at her job. She knew a lot , she could have a laugh, she was very professional. She mentioned she didn't normally work at the Penrith store I wish she did as I always find such a quick turn over in employees. Hard to continuously get used to different people having to explain. Aside from that she was amazing!
Alexandra Green
The ONLY place I go! The quality of services, products and interactions with staff are outstanding. I am always thrilled with results and price. Highly recommend.
Shelley Pow
Dee is amazing. Been going to her for a while now for eyebrow waxing, wouldn’t recommend anyone else for eyebrow shaping!
Nisha Israel
A very good clinic offering the latest treatments in a friendly and welcoming environment. They have looked after me very well. I have always felt that they were interested in me and my unique concerns and although I have had specific treatments suggested alongside products.
Edwards Wilson
I been with chic for 25 years they are very good and Marta is very professional and very friendly and always they do the best for what I need ❤️
Blessa Raza
Amazingly place been going there for more than 20 years. Maria is so knowledgeable and knows what she is talking about.
Shua Deamer
The best skin and laser clinic I’ve ever been to that I am willing to drive an hour to do my skin and laser highly recommend ⭐️⭐️⭐️⭐️⭐️
Nosa Nosa
Being going for years always fantastic service and great recommendations provided by all knowledgeable staff , thank you to all
Elisa Sherry
Fantastic people and fantastic service! Thank you girls <33
Lilith O'Connor
Visited recently, for a treatment. Friendly, service, nice staff. No complaints.
Rol Stratford
Wonderful place, very kind staff ❤️
Atara Deamer
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